FullStory

FullStory helps you perfect the digital experience by analyzing user interactions, data recording and searching, and much more.

Client-side only integrations cannot be used in HIPAA mode.

Destination Info

• Accepts Page, Track, and Identify calls

• Connection Modes:

  	Client-side	Server-side
  Web
  Mobile
  Server

Getting Started

To set up the FullStory integration, follow these steps:

1. Go to the FullStory configuration page in Freshpaint and click "Configure".

2. In FullStory you can get your Org ID from the FullStory snippet or the logged-in URL, as shown below, or as described in the FullStory docs.

via snippet: '_fs_org'] ='YOUR_ORG_ID'

or via URL:

That's it! Now FullStory is available as an app destination. In order to send events to FullStory, enable the FullStory destination from the event definition.

Identify

When you call freshpaint.identify(), Freshpaint creates or updates a User in FullStory using their identify API, using the specified UserID and optional User Properties.

displayName and email User Properties, if specified, will show up as top-level-visible system properties the next time the user list is browsed in FullStory.

Here is an example of an identify call:

freshpaint.identify("[email protected]", {
    /* user properties */
    "email": "[email protected]",
    "displayName": "Ada Lovelace",
    "role": "mathematician",
    "specialty": "computer languages"
});

Events and Pageviews

When you send an event or Pageview to FullStory from Freshpaint, Freshpaint will create an event in FullStory associated with a User.

You can view events under Library -> Segments. then clicking a Session Playlist:

Configuration Settings

Connection Mode Settings

Only client-side connection mode is available for this destination.