# Heap
After sending Freshpaint data to Heap, teams can harness the power of product analytics to drive better, data-driven business outcomes.
## Destination Info
* Accepts [Track](https://documentation.freshpaint.io/developer/freshpaint-sdk-reference#track) and [Identify](https://documentation.freshpaint.io/developer/freshpaint-sdk-reference#identify) calls
* Supports [HIPAA mode](https://documentation.freshpaint.io/hipaa-mode)
* Connection Modes:
Client-side
Server-side
Web
true
true
Mobile
false
true
Server
false
true
## Getting Started
To set up the Heap integration, follow these steps:
1. Go to the [Heap configuration page](https://app.freshpaint.io/destinations/apps/heap) in Freshpaint and click *Configure* for `App ID`.
2. In Heap, go to your Account Projects page and copy/paste the ID for the Environment you want to use into the App ID setting in Freshpaint:
## Identify
It is important to first [Identify ](https://documentation.freshpaint.io/developer/freshpaint-sdk-reference#identify)your users so Heap knows who they are and associates events to their [User Identity](https://developers.heap.io/docs/using-identify) in Heap.
When you call [freshpaint.identify](https://documentation.freshpaint.io/developer/freshpaint-sdk-reference#identify), Freshpaint will create or update a Heap User Identity by calling Heap's [identify API](https://developers.heap.io/docs/using-identify). Any user properties you pass in will be forwarded directly to Heap.
Here is an example of an identify call:
```javascript
freshpaint.identify("ada.lovelace@example.com", {
/* user properties */
"email": "ada.lovelace@example.com",
"name": "Ada Lovelace",
"role": "mathematician",
"specialty": "computer languages"
});
```
This creates the following User in Heap:
## Events
### Seeing Freshpaint Events in Heap
Once the Heap integration [is enabled](https://app.gitbook.com/o/-MA7b_ezO9UcpNU5sTg_/s/-MA7aDqsXMFbUsWVqonF/~/changes/1124/readme/setting-up-your-destinations/enabling-and-disabling-a-destination), you can now set it as an event destination:
Events sent from Freshpaint will show up as Heap events:
{% hint style="info" %}
You should make sure [Identify](https://documentation.freshpaint.io/developer/freshpaint-sdk-reference#identify) occurs before any Tracked events, so they are associated with the Identified user. The Heap API does not support merging anonymous users with Identified users.
{% endhint %}
### Event Transformations
Set up transformations to modify your data before it's sent to your destination:
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