# Webengage

## Usage

Freshpaint can send Events to your WebEngage account for a specified `License code`. Our WebEngage destination enables you to perform tracking within your WebEngage environment.

{% hint style="warning" %}
Client-side only integrations cannot be used in HIPAA mode.
{% endhint %}

## Destination Info

* Connection Modes:

<table><thead><tr><th width="160" align="right"> </th><th data-type="checkbox">Client-side</th><th data-type="checkbox">Server-side</th></tr></thead><tbody><tr><td align="right">Web</td><td>true</td><td>false</td></tr><tr><td align="right">Mobile</td><td>false</td><td>false</td></tr><tr><td align="right">Server</td><td>false</td><td>false</td></tr></tbody></table>

### License Code

To configure your WebEngage destination, you'll first need to locate your `License Code`.

In your WebEngage account, select `Account Setup` which will show you're `License Code` at the top of the page.

<figure><img src="/files/hP0ZNGRXoo5YsvIS5mVz" alt="WebEngage Account Page"><figcaption><p>WebEngage Account page</p></figcaption></figure>

### Configure Freshpaint

Once you have your `License Code`, you can configure your WebEngage destination in Freshpaint.

<figure><img src="/files/2GMjtAy5URqCmWceqPBc" alt="Configure Freshpaint with WebEngage License Code"><figcaption><p>Enter your License Code here</p></figcaption></figure>

Once you've saved the License Code, you're ready to start sending events to WebEngage.

### Check whether it's working

To check whether WebEngage is receiving events, you can go to `Data Platform > Integrations` within your WebEngage account, which will show you whether WebEngage is receiving events from the Web SDK.

<figure><img src="/files/G2bMhHihqLXezjjwDYOa" alt="WebEngage working screenshot"><figcaption><p>WebEngage Integration Status</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documentation.freshpaint.io/integrations/destinations/apps/web-engage.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.