Freshpaint
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  • Documentation
    • What is Freshpaint?
    • ⚕️HIPAA Mode
    • 🏗️Building Out Your Account
    • 🌐Overview of Features
    • Guides
      • 📡Add Autotrack to your website to collect data from your users
        • Installing the Freshpaint Javascript SDK
        • Installing the Freshpaint SDK with a Content Security Policy (CSP)
        • Installing the Freshpaint Javascript SDK with Server-Side Rendering (SSR) + React
        • Autocapture + React
        • Configuring a Destination
        • Labeling User Actions
        • How do I install Freshpaint with Typescript?
      • 🔁Send historical data to any destination with Time Machine
      • Next.js Quickstart Guide
      • Android Quickstart Guide
        • Installing the Freshpaint Android SDK
        • Configuring a Destination
        • Instrumenting Your App
      • iOS Quickstart Guide
        • Installing the Freshpaint iOS SDK
        • Configuring a Destination
        • Instrumenting Your App
      • React Native Quickstart Guide
        • Installing the Freshpaint React Native SDK
        • Configuring a Destination
        • Labeling User Actions
        • Configuring Property Capture
    • Setting up Properties
    • Setting up Your Destinations
      • Enabling and Disabling a Destination
      • Deleting a Destination
    • Setting up Your Events
    • User Identification
      • Designated Identify Properties
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      • Tracker Resolution Types
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      • Demand Side Platforms (DSPs)
        • Basis
          • Basis Quick Start Guide
          • Basis Reference
        • Google Campaign Manager 360
        • StackAdapt
          • StackAdapt Quick Start Guide
          • StackAdapt Reference
        • theTradeDesk
          • theTradeDesk Quick Start Guide
          • theTradeDesk Reference
          • theTradeDesk with CM360 Configuration Guide
        • Viant
          • Viant Quick Start Guide
          • Viant Reference
      • Direct Response Ads
        • Facebook Conversions API
          • Facebook Conversions API Quick Start Guide
          • Facebook Conversions API Reference
        • Google Ads Conversion API
          • Google Ads Conversion API Quick Start Guide
          • Google Ads Conversions API Reference
        • Google Ads
          • Google Ads Quick Start Guide
          • Google Ads Reference
        • LinkedIn Ads
          • LinkedIn Ads Quick Start Guide
          • LinkedIn Ads Reference
        • Microsoft Ads (formerly Bing Ads)
          • Microsoft Ads Quick Start Guide
          • Microsoft Ads Reference
          • Microsoft Ads Multi-Config Reference
        • Pinterest Ads (Beta)
          • Pinterest Ads Quick Start Guide
          • Pinterest Ads Reference
        • Pinterest Tag
        • Reddit Ads
          • Reddit Ads Quick Start Guide
          • Reddit Ads Reference
        • TikTok Ads
        • Twitter Ads
      • Data Activation
        • ActiveCampaign
          • ActiveCampaign Quick Start Guide
          • ActiveCampaign Reference
        • Amplitude
          • Amplitude Quick Start Guide
          • Amplitude Reference
        • Braze (formerly Appboy)
          • Braze Quick Start Guide
          • Braze Reference
        • Customer.io
          • Customer.io Quick Start Guide
          • Customer.io Reference
        • Freshsales
        • Google Analytics 4 Proxy
          • Google Analytics 4 Proxy Quick Start Guide
          • Google Analytics 4 Proxy Reference
          • Google Analytics 4 Proxy Advanced Tracking Configurations
        • Google Analytics 4 Server-Side
          • Google Analytics 4 Server-Side Quick Start Guide
          • Google Analytics 4 Server-Side Reference
        • Heap
        • Hotjar
        • HubSpot Cloud
        • HubSpot Web
        • impact.com
          • Impact.com Quick Start Guide
          • Impact.com Reference
        • Intercom
          • Intercom Quick Start Guide
          • Intercom Reference
        • Iterable
          • Iterable Quick Start Guide
          • Iterable Reference
        • June
        • Klaviyo
        • Mixpanel
          • Mixpanel Quick Start Guide
          • Mixpanel Reference
        • OneSignal
          • OneSignal Quick Start Guide
          • OneSignal Reference
        • Podscribe (Early Access)
        • Sendinblue
        • Sentry
        • Vero Cloud
        • Webengage
        • Webhooks
        • Woopra
        • Zendesk
      • Data Warehouses
        • Azure Warehouse Setup
        • BigQuery Warehouse Setup
        • Databricks Warehouse Setup
        • Postgres Warehouse Setup
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        • Snowflake Warehouse Setup
      • Consent Management
        • Osano
        • OneTrust
        • Custom Consent Manager
    • Sources
      • Web
        • Autotrack
        • Precision Tracking
      • CallRail
      • Invoca
      • Customer.io
      • Intercom
      • Mailchimp
      • React Native
      • SendGrid
      • Sendinblue
      • Server-Side
      • iOS
    • 🔷Google Tag Manager integration
      • Google Tag Manager migration
      • Quick Start Guide
    • 📺Freshpaint Video Platform
    • 🖼️Impression Pixel
  • Admin Panel
    • Event Library
      • Event Library Bulk Actions
      • Event Definition Filters
      • Event Tester
      • 🔁Time Machine
      • Visual Tagger
      • Advanced Options
        • Tag Manager
        • Disabling Target Text Capture
        • Cross Domain Tracking
    • Projects & Environments
    • Teams
      • Role-Based Access Control (RBAC)
    • Transformations
      • Standard Events
      • Modify Data
      • Modify User Data
      • SQL Transformations
    • 📈Destination Monitoring
    • 🔎Investigate: Testing and Debugging
      • Live View
      • Event Verification
  • Reference
    • Developer Docs
      • Freshpaint Web SDK Reference
      • Freshpaint Web SDK Options
      • Freshpaint React Native SDK Reference
      • Freshpaint iOS SDK Reference
      • Freshpaint Android SDK Reference
      • HTTP API
    • Frequently Asked Questions
      • How do I circumvent ad blockers?
      • Can Freshpaint track users across domains?
      • Can I install Freshpaint on a Chrome extension?
      • What properties are captured with my events?
      • How Do I Switchover From Segment?
      • How Do I Switch From Native Google Analytics to the Freshpaint Google Analytics Destination?
      • Where do I find my Environment ID?
      • Is Freshpaint GDPR & CCPA Compliant?
      • Can I use transformations to anonymize data for client-side destinations?
      • How do I QA or debug my data?
      • Why Do My Numbers Differ Across Different Tools?
      • Billing: How Does Freshpaint Determine MTUs?
      • Can I Use Freshpaint on Multiple Sites?
      • How Can I Export Data From Freshpaint?
      • How Does Freshpaint Identify Users?
      • How Many Events Should I Create?
      • What Should I Name My Events?
      • How do I track scroll depth?
      • What Data Does Freshpaint Collect?
        • Data Collected on Web
        • Data Collected on React Native
      • Does Freshpaint's Autotrack slow my site down?
      • Running Freshpaint with a Proxy
      • Should my Environment ID be treated as a sensitive key?
      • How Does Freshpaint Determine Session Count?
      • What is the difference between client-side and server-side connection mode?
      • What is a Proxy Integration?
      • Where can I view Freshpaint’s Status?
      • Does Freshpaint provide HIPAA audit logs?
      • Freshpaint Cookie Too Large
      • How does Freshpaint compare to server-side Google Tag Manager?
      • If a user re-installs my app, will Freshpaint generate a new device ID?
      • Why doesn't Freshpaint need a BAA before sending data to Google Ads and Facebook Ads?
      • What Implementation Services Does Freshpaint Offer?
      • Single Sign On (SSO) Setup
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  • What are ad blockers and why does it matter?
  • Ad Blocker Bypass

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  1. Reference
  2. Frequently Asked Questions

How do I circumvent ad blockers?

What are ad blockers and why does it matter?

Ad blockers are apps, such as browser extensions, that remove or hide advertising material from the browser. Tracking scripts such as the Freshpaint Autotrack script could be identified as advertising material and prevented from loading on the browsers of ad blocker users.

You should presume that some percentage of your users are using ad blockers. While not all ad blockers block analytics tools such as Mixpanel and Freshpaint, there are enough that do to potentially affect your conversion data.

If you are concerned about this, and suspect you are not seeing the data you would expect, see the below section on Freshpaint's Ad Blocker Bypass feature.

Ad Blocker Bypass

This is an account level feature that is available through Freshpaint as an add-on for business plan customers. Please contact support@freshpaint.io to turn on ad blocker bypass for your account.

Once this is turned on for your account, Freshpaint will create a custom distribution to serve the freshpaint.js Autotrack script and related assets as well as a custom API endpoint for every environment in every project in your Freshpaint account.

This means that the Autotrack snippet will change for EACH environment in your account. Your snippet(s) will need to be reinstalled by an engineer.

There will be no data loss during this process. The old data will continue to flow to Freshpaint via the old route until you install and deploy the new snippet. Although this won't change your historical data, you will see an increase of data flowing through to your destinations.

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Last updated 2 years ago

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