Can Freshpaint track users across domains?

Freshpaint generates a $device_id for each unique user and session. You can read more about how sessions are counted in Freshpaint here. This information is stored in a cookie used to track the user throughout the session. Although cookies persist across subdomains, they do NOT persist across root domains.

For example, a user navigating from to would be tracked as the same user by Freshpaint by default. A user navigating from to would be tracked by Freshpaint as two different users.

If you are a business plan user and would like to track users across root domains, please contact and we will be happy to facilitate this for you.

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