Customer.io Quick Start Guide

Customer.io is an all-in-one messaging platform. You can schedule emails, SMS messages, and more with Customer.io.

Freshpaint helps teams manage and control their customer data. Freshpaint automatically captures every click, pageview, and form submission on your site. This makes it possible for non-technical users to route data from Freshpaint to any marketing or analytics platform.

With Freshpaint and Customer.io, you can use Freshpaint to attach user metadata and trigger events in Customer.io to create customized messaging campaigns for your customers.

Destination Info

• Accepts Page, Track, Group, and Identify calls

• Supports HIPAA mode

• Connection Modes:

	Client-side	Server-side
Web
Mobile
Server

Getting Started

Before you can pass Freshpaint data to Customer.io, you'll need to install the Freshpaint javascript SDK and have identify calls set up.

1. Navigate to the Customer.io destination configuration

2. Insert your Site ID and Secret API Key. These can be found in Customer.io under Data & Integrations > Integrations > Customer.io API

3. That's it! You should now see the enabled status next to Customer.io:

You'll have to enable events in the start sending them to Customer.io

Confirm events are sending to Customer.io as expected

You can view all recent events in Customer.io's Activity Logs.