> For the complete documentation index, see [llms.txt](https://documentation.freshpaint.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.freshpaint.io/integrations/destinations/apps/customer-io/customer.io-quick-start-guide.md).

# Customer.io Quick Start Guide

[Customer.io ](https://customer.io/)is an all-in-one messaging platform. You can schedule emails, SMS messages, and more with Customer.io.

Freshpaint helps teams manage and control their customer data. Freshpaint automatically captures every click, pageview, and form submission on your site. This makes it possible for non-technical users to route data from Freshpaint to any marketing or analytics platform.

With Freshpaint and Customer.io, you can use Freshpaint to attach user metadata and trigger events in Customer.io to create customized messaging campaigns for your customers.

## Destination Info

* Accepts [Page](https://documentation.freshpaint.io/developer-docs/freshpaint-sdk-reference#page), [Track](https://documentation.freshpaint.io/developer-docs/freshpaint-sdk-reference#track), [Group](https://documentation.freshpaint.io/developer/freshpaint-sdk-reference#group), and [Identify](https://documentation.freshpaint.io/developer-docs/freshpaint-sdk-reference#identify) calls
* Supports [HIPAA mode](https://documentation.freshpaint.io/hipaa-mode)
* Connection Modes:

<table><thead><tr><th width="100" align="right"></th><th data-type="checkbox">Client-side</th><th data-type="checkbox">Server-side</th></tr></thead><tbody><tr><td align="right">Web</td><td>true</td><td>true</td></tr><tr><td align="right">Mobile</td><td>false</td><td>true</td></tr><tr><td align="right">Server</td><td>false</td><td>true</td></tr></tbody></table>

## Getting Started

{% hint style="info" %}
Before you can pass Freshpaint data to Customer.io, you'll need to [install the Freshpaint javascript SDK](https://documentation.freshpaint.io/readme/quickstart/installing-freshpaint) and have [identify calls set up](https://documentation.freshpaint.io/readme/setting-up-identify).
{% endhint %}

1. [Navigate to the Customer.io destination configuration](https://app.freshpaint.io/destinations/apps/customer-io)

<figure><img src="/files/Eq2Ctf58qDkqk4NGR7sw" alt=""><figcaption></figcaption></figure>

2. **Insert your Site ID and Secret API Key. These can be found in Customer.io under Data & Integrations > Integrations > Customer.io API**

<figure><img src="/files/He7GpgnqcFqaTggA7PPe" alt=""><figcaption></figcaption></figure>

![](/files/dTBoxPsHlHFCZeJJwM6r)

**3. That's it! You should now see the** [**enabled status**](https://documentation.freshpaint.io/readme/setting-up-your-destinations/enabling-and-disabling-a-destination) **next to Customer.io**

## You'll have to enable events in the start sending them to Customer.io

<figure><img src="/files/MdAWpPNtutS5vgLElegU" alt=""><figcaption></figcaption></figure>

## Confirm events are sending to Customer.io as expected

You can view all recent events in Customer.io's Activity Logs.

<figure><img src="/files/zRygAYOHkudvc99SessW" alt=""><figcaption></figcaption></figure>